What Information We Collect and Why
When you register, we collect your name, contact details and account credentials so we can identify you and process your activity securely. When you fund your account — via Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX — we record transaction references, amounts in RM
-
1
and timestamps. We do not store full e-wallet PINs or banking passwords at any point. We also collect device signals such as browser type, operating system and session duration, which help us detect unusual account access and improve how the lobby loads on your phone. Location
-
2
signals are collected only at the region level to confirm that access is permitted under local law where you are based — eligibility depends on local law and is available where local law permits. We may collect communication records if you contact our support team, so
-
3
we can follow up accurately. All data collected serves a specific operational purpose: account management, payment processing, security monitoring or legal compliance. We do not sell your personal data to third parties for marketing. Data shared with payment processors such as Touch 'n Go eWallet or
-
4
Boost is limited to what those processors need to complete your transaction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.